How to set up a Google Business Profile, step by step
Key takeaways
- A Google Business Profile is free and is the main way local customers find you on Google.
- Verification is required before your profile appears.
- Complete every section: category, hours, services, photos and description.
- Keep it active with new photos, updates and replies to reviews.
If you do one thing for your online presence this week, make it this. A Google Business Profile is the panel that appears with your name, hours, photos and reviews when someone searches for you or for what you sell nearby.
Create the profile
- Sign in to Google with the account you want to manage the business from.
- Go to Google Business Profile and choose to add your business.
- Enter the business name exactly as it appears on your sign and website.
- Choose the category that best describes what you do.
- Add your address if customers visit you, or your service area if you go to them.
- Add your phone number and website.
Verify it
Google will ask you to verify that the business is real. It tells you which method to use, which may be a video, a phone call, an email or a mailed code. Your profile will not show publicly until this is done.
Complete it
- Hours, including holidays.
- A description that says what you do and who you serve.
- Your services or products, with prices where you can.
- At least ten photos: outside, inside, your work and your team.
Keep it active
- Ask customers for reviews and reply to every one.
- Post updates for offers, events and new work.
- Update hours and photos whenever something changes.
Google changes the layout of these screens from time to time, but the steps stay the same: create, verify, complete, maintain.
Quick answers
Is a Google Business Profile free?
Yes. Creating and managing a Google Business Profile costs nothing.
How long does verification take?
It depends on the method Google gives you. Some are quick, while a mailed code can take longer.
Can I have a profile without a storefront?
Yes. Service businesses that travel to customers can list a service area instead of a street address.
Want it set up properly?
Google Business Profile setup is part of every launch package and our local SEO plan.
See SEO services